Upper Crust Pizza Files for Bankruptcy - West Roxbury's Not Closing

The troubled pizza chain, once lauded as a local business success story, has been beset with controversy.


Upper Crust Pizza has filed for bankruptcy. The company defaulted on a loan in September and owes at least $3.4 million, according to the Boston Globe.

But West Roxbury's Upper Crust is not expected to close, said owner Kelley Santangelo to Patch on Tuesday. 

"There is no plan to close. We are a franchise. We're a locally and independent owned business. Please keep on supporting us," said Santangelo. The West Roxbury Upper Crust is very involved with the community through donating food for fundraisers, and Holy Name School students take field trips to the pizzeria just a stone's throw away to learn how to make pizza.

The filing came after years of controversy for the local chain. Unfair labor charges and legal wrangling amongst owners dominated headlines over the past few years. 

The chain was repeatedly hot with unfair labor practice claims, from forced kickbacks to unpaid overtime. More recently, company co-owners have turned on each other, each claiming the other has used the company for personal gain.

Upper Crust operates locations in Beacon Hill, Back Bay, Brookline, Fenway, South End, State Street, West Roxbury and other spots across eastern Massachusetts.

marty October 09, 2012 at 08:56 PM
I gotta be honest, I like Pleasant and MJ's better. Upper Crust is reaping the bad publicity from the allegations of tip stealing a few years back by management. I won't buy anything from Deno's, the employees frighten me and my kids. Who is that red headed big guy wiht the mascara that is always smoking out front, has been around Centre Street fro years?
Stephen Smith October 10, 2012 at 12:37 PM
I sympathize with the Upper Crust franchise owners. It is the actions of one of the co founders of the company that has led the company to file for Chapter 11
Frank Hanlon October 17, 2012 at 03:37 PM
I love Upper Crust Pizza in West Roxbury.Their Pizza is far above all the " $5 for a large tasteless cheese pizza" Places in West Roxbury. For a few dollars more you get real food made by good people. Support the Upper Crust before we have another bank or nail salon in W Roxbury


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