Community Update

We were recommended to go here by our trusted mechanic who had been badgered by them to send them customers. Unfortunately for us we were the first to experience this "bait & switch" operation! I drove my 12-year-old car to their shop, waited two days for them to call me back. They then told me it would cost $650. to diagnose the transmission problem but that money would go to fixing the car. Being a naturally trusting person, I said okay. They took the transmission out and called me 3 days later to tell me it would cost $5,500. to buy a "factory rebuilt" transmission or they could do the job for a bargain of $3,600. with a 1 year or 12K mile warranty! At that point I was surprised and I did my own shopping around. The going rate for a factory-rebuilt transmission is actually $2,600. and the job could be done for under $3,000. with unlimited mileage for 3 yrs or 100K mile warranty at a Ford Dealership . . . BIG difference! When I told them I didn't want them to do the job, they wouldn't put the transmission back in my car, told me to tow my car out of there, wanted to charge me $45 per day for storage, and I had to pay $650. for a car I could no longer drive. I can't tell you how angry I was, at that point they had had my car for nearly two weeks, all I wanted was my car back but I didn't want to pay for storage which was ridiculous as they dragged their heels through this entire process. When I told them I had a tow truck to get my car that afternoon, they told me I couldn't come get it because the mechanic hadn't put all the pieces of the transmission in my trunk. We both had to get our lawyers involved for me to remove my car from their premises. Finally the greasy, dripping transmission was put into the trunk of my SUV, I paid them $425 for their time and not a nickel for storage. Unbelievable that I had to get a lawyer to get my car back. I have a new transmission place now that will replace the transmission in one day for $1,500. I highly recommend shopping around and get recommendations. This place is as crooked as they come! Oh, by the way, they sent my AAA tow truck away because he arrived there about a minute before I did. They were closing up shop 15 minutes early even though they knew I was coming to pay for and tow my car. Luckily I arrived as they were locking the doors. Unbelievably bad business!! Don't go here. Even the tow truck driver said they owner has a bad reputation and that he tows cars out of there all the time. The Owner's name is Steve Peluso, see his review below!